uxdesignresource:

User Experience is the same as Customer Experience right? – Wrong, or at least according to Interaction-Design.Org’s Nick Kellingley. With a few solid points that back up his thought process, Nick argues that UX makes up only a portion of CX <<a href="http://bit.ly/1w0WOah" target="_blank">bit.ly/1w0WOah>

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